We offer both private and small group tours. Most of our cultural packages are private by default, but we also run small group options on specific dates. If you prefer exclusivity and flexibility, private tours are ideal.

Absolutely. We specialize in customized itineraries tailored to your preferences, timing, group size, and interests (e.g. religious sites, history, gastronomy, shopping, family-friendly). Let us know what matters to you, and we’ll create your ideal experience.

Yes. We offer shore excursions specially designed for cruise guests. Some are only suitable if your ship stays overnight or departs late, so always provide your cruise details when booking. Port pick-up and drop-off are included.

Yes. All of our tours include pick-up and drop-off from your hotel in Istanbul or the city where the tour starts. We also offer airport or cruise port transfers upon request.

Usually, meals are not included, unless specified in the itinerary. However, we always provide trusted restaurant recommendations during the tour, and your guide will assist you in choosing the right option.

Entrance fees to museums, archaeological sites, and attractions are usually not included, unless clearly stated. This allows guests to decide which optional sites they want to enter and gives flexibility with national vs. foreign visitor pricing.

We use modern, licensed, and air-conditioned vehicles:

• For 1–4 guests: Mercedes Vito or similar

• For 5–12 guests: Mercedes Sprinter or similar

• For larger groups: Tour coaches with microphone & AC
  All vehicles are clean, insured, and driven by professional chauffeurs.

Yes. Our default guiding language is English, but we also offer guides in Bahasa Indonesia, Spanish, French, Arabic, and more upon request. Let us know your preference at the time of booking.

Tipping is not mandatory, but it is appreciated if you’re satisfied with the service. A general guideline is around €5–10 per person for full-day tours.

We offer flexible cancellation policies depending on the tour type and notice period. Generally:

• Free cancellation up to 48 hours before the tour

• 50% fee if canceled within 24–48 hours

• No refund for cancellations made less than 24 hours in advance
  Custom and multi-day tours may have separate policies, shared at booking.

You can book via:

• WhatsApp: [your number]

• Email: [your email]

• Booking form on our website
  For customized itineraries, we recommend contacting us directly to discuss the best options for your group.

Depending on the tour, we suggest:

• Comfortable walking shoes

• Weather-appropriate clothing (hat/sunscreen or warm layers)

• Modest attire for religious sites

• Passport copy (sometimes required for certain monuments)

• Camera, reusable water bottle, and a curious spirit!

We strive to accommodate travelers with mobility limitations, disabilities, or special needs. Since most of our tours are private and flexible, we can adjust the pace, stops, and logistics based on your comfort level.

However, please be aware that certain historical sites may include:

• Uneven ground or cobblestone streets

• Limited wheelchair accessibility

• Steps or narrow passages in older buildings

We strongly recommend that you inform us in advance if anyone in your group:

• Uses a wheelchair or mobility aid

• Has difficulty walking long distances

• Requires frequent rest stops

• Has any condition that may affect tour participation

We will do our best to:

• Choose more accessible routes

• Modify the itinerary if needed

• Get as close as possible by vehicle to each stop

• Suggest alternatives where necessary

Our goal is to create a comfortable and enjoyable experience for every guest. Don’t hesitate to contact us to discuss your specific needs — we’ll personalize the tour accordingly.